IT Support

End-to-end coverage specially designed for Malaysian SMEs.

“Every problem is a gift—without problems we would not grow.”

Our pricing is fully flexible, ensuring you only pay for the resources you actually use. The cost components include:

  • Storage – Billed per GB, so you scale as needed.

  • IT Support Pricing – Choose between Ad-Hoc or Dedicated Support for your employees.

  • Collaboration Suite – share working files with your team.

  • VPN – per account based on total number of active connections.

  • No Hidden Fees – just transparent, usage-based pricing.

Whether you’re a small team or a growing business, our model ensures you get enterprise-grade IT support and cloud storage without overspending.

Managed IT Support Price Estimate

Core Services

Network

Your network is the foundation to the development of your business. Stay connected to your customers, always.

Security

Security is generally overlooked
until a misfortune. Prevent
accident and theft with
consistent surveillance

Hardware

To be future proof is to purchase the right equipment for the job. Purchase at the right price and dispose with incentives.

Software

Your network is the foundation to the development of your business. Stay connected to your customers, always.

Core Benefits

Save Money

It’s always bang for buck. With partners and affiliates across sectors, we have the privilege to have the best price and quality in the market. We too realize it’s not about the price, it’s about befitting needs.

Make Money

We’re more than IT supports. As an active member in the organization we’re always looking to bring something good to the table. We engage in marketing ourselves along with the clients. That’s traffic for both the teams.

Increase Efficiency

Every business has a set workflow. We attempt to greese the joints by breaking down SOP where fit and policies where necessary. We also subscribe to fix-it-once policy to ensure we don’t trip on the same wire again.

Stay Safe

Between a virus attack and an annual audit, we carry a proactive behaviour so we have files and records safe. This ensures the stability of the business and prevent any potential damage or liability.

Frequently Asked Questions (FAQ)

Managed IT Services provides a coverage of intallation, upgrade and maintenance of IT infrastructure and operation for a business. Often, businesses need their own internal staff to focus their energy on actual tasks in hand. With specialized services, we take the pressure off the internal IT team. Additionally, we enforce policies, protocols, and procedures to ensure compliance

Cost of IT services vary based on engineer workhours, tools required, number of end-users, number of devices and other variables. Our packages are optimized to suit different business needs. Based on the current market price, our packages offer great value with up to 25% savings for customers.

Our IT Services are rendered in accordance to an agreed upon Service Level Agreement (SLA) which defines the type of contracted services, quality metrics, and the expected penalties and remedies. The SLA serves as a customer guarantee and establishes the priorities of a service provider, including product quality, service provision, costs, and client satisfaction.

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